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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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| By: NATHAN colorado springs,CO |
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"Should have wrote this two years ago...In 2007 I was on y way to Memphis when I started spewing oil...I stopped in Troy and took a room and first thing that morning took my 1500 c c Kow to Ward's not knowing nothing about them.....They understood I was on my vacay and had to be in Memphis asap to meet friends...They went to work on the Kow immediately ....When I called them that afternoon they said she was ready....
Motel room.............................................59.00
Dinner for two.......................................30.00
parts and repairs.................................279.00
Back on the road, same day................PRICELESS!!"
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| By: Kenneth Dothan,AL |
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"Wow what a great store they have the bikes and the people are very friendly and not the typical sales staff they go above and beyond. a kudos to David Olive a outstanding salesman. who goes above and beyond for you. also a great parts dept who will do their best to get the parts you need to customize your bike... Thanks Guys and Girls i love my Yamaha star s a great and beautiful bike. Thanks again , Mark Ramer, Al"
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| By: mark ramer,AL |
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"I purchased my first bike from Ward's in the early 90's (not my first bike, that was in the early 70's). I have owned over 30 motorcycles and many of them were bought from Audy and his great staff. I would highly refer anyone looking for any product that Ward's carries to try them first and you'll probably not go anywhere else!! No bull dealing has made my experience with them always a pleasant if not entertaining experience. A good sense of humor goes a lomg way when you are somewhat stressed about a multi-thousnd dollar purchase and service after the sale is even more important. They rate an A+ in all aspects.
P.S. I owned a scooter and powersports business for 4 years and still went to Ward's to buy machines."
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| By: Matt Leesburg,GA |
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"I had the opportunity to stop by and visit WARD'S YAMAHA on a recent road trip from Orland, FL to Frisco, TX on a brand new '08 Morphous scooter which developed an electrical problem that prevented me from continuing on. The service guys dropped what they were already doing, figured out what was wrong, and got me back on the road again. The REAL STORY is the genuine caring, hospitality, and family friendly atmosphere that these folks showed me. I wouldn't hesitate to recommend WARD"S to anyone I know. I'm just sad that I live over 700 miles away from them, otherwise they would be MY ONLY PICK for a Yamaha dealer."
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| By: Charles frisco,TX |
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"David Olive and the Staff at Ward Yamaha in Troy are a great bunch of people. It was definately worth the hour trip to purchase my VStar from them. Enjoyed the customer service and hassle free sale so much that I returned to buy my son a Ninja a few weeks later! These folks really treat you like family...or at least the family you like!"
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| By: Kevin millbrook,AL |
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"Wards is a great environment, and a customer friendly place. They make you feel welcome, and are always willing to answer any questions, or lend a hand upon entering the store. I will continue to do my business at Wards, and reccomend them to anyone with an open ear. Thanks guys and keep up the hard work!!"
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| By: Robert Hayneville,AL |
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"Thanks for good experience in purchasing another bike from you, salesman was very helpful and informative. David."
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| By: Tommie Newton,AL |
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"After over 40 years riding experience, and too many motorcycles to list, I feel qualified to speak on behalf of Wards' dealership. Due to my military back ground, I've lived all over the United States and Europe. Being a motorcyle enthusiast, I have visited and dealt with many dealerships over the years. I have purchased three bikes from Audy and his staff; genuine personalized dealings', exceptional service and sincerity in customer satisfaction rarely seen today! We now live some five hours from Audys' dealership, but I'm in the process of trying to make another deal on another bike. It will be a pleasure to make the drive just to deal with these fine folks. Although we haven't stuck a deal yet, from my past experience with Audy, I feel confident we will. I have the highest respect for Audy and his entire staff; I've always been treated with honesty and respect. You have a rare opportunity to not only make a "deal" at Audy's, but you can make some new friends at the same time; tell me you can find that level of sincerity at just any dealership?! Ride safe...ride often...John"
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| By: John Mentone,AL |
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"I HAVE BOUGHT 5 OR 6 RANGERS FROM MR. WARD AND AS IN MY LINE OF WORK CUSTOMER SERVICE IS A MUST AND THESE GUYS ALWAYS HIT THE BALL OUT OF THE PARK, THANKS AGAIN AUDIE
BEN ATKINSON,
GM-BEN ATKINSON MOTORS"
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| By: BEN TALLASSEE,MONTGOMERY,AL |
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"I must say I was very impressed with my recent purchase. I had an idea of what I wanted, but wished to hear other options as well. I was promptly greeted by Heath as I arrived and he listened to what I had to say. He suggested a couple bikes based on my comments. After briefly surveying various bikes and listening to price and options, I informed Heath that I would really like to purchase a Honda. The 230F seemed like a excellent fit.... and then everything went like clock work. It almost seemed too easy. Before I knew it, my 2008 230F was being assembled and serviced. Of course this took some time, but I was off work and treating myself to a birtday present. In the mean time, financing was taken care of and I was then getting a helmet on order. Before long, I was loading my new toy on the truck and on my way to tear up some trails. It was definatley an overall awesome expierence and a pleasure. The staff is friendly, courteous and they were genuinley concerned. I highley recommend you stop in for your next powersport purchase. You won't be dissapointed. Thanks guys!"
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| By: Stuart Honoraville,AL |
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"heath is the best person to buy a atv from
he needs a raise
these guys have great prices on used machines
if looking for some fun call heath he will fix you up on anything you need in outside fun
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| By: Anonymous dothan,AL |
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"I raced motocross in the Alabama Area in 1975-1977 and was supported by Wards Yamaha at the time. After 32 years later, I walked into the store and was immediatly greated and the owner recognized me and recalled my many trips to the dealership and racing days in the area. This kind of customer or family service is nothing short of outstanding... Mike Bray "
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| By: Mike San Antonio ,TX |
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"Wards Yamaha is the best place to buy a bike. The people are friendly and are right there to help you in any way possible. I recently bought my first motorcycle from them and was really impressed with the price as well as the satisfaction I got out of the motorcycle. I will always from now on buy from Ward's. Great job guys. Thanks."
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| By: Charles troy,AL |
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"Everyone at the dealership was very nice . Nathan was very helpful to me answering my questions about the bike. He did not pressure me at any time to buy the bike . Told me to take my time and pick the bike that i wanted. Also Cindy and Mr.Ward was very helpful .I had been to five different dealerships and none treated me as good as i was treated at Wards. Thanks Nathan, Cindy and Mr. Ward , i really like my bike.Thanks Mickey "
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| By: Mickey Tallassee,AL |
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"BUSINESS WITH WARD'S HAS BEEN AN EXHILARATING EXPERIENCE. I'VE BEEN KNOWING AUDI FOR 15 YEARS,AND HAVE BOUGHT NUMEROUS BIKES,PARTS,ACCESSORIES, AND REFERRED MANY CUSTOMERS. EVEN THOUGH I HAVE BIKE SHOPS,IN MY TOWN I'D RATHER DRIVE TO WARDS'S DUE TO GOOD CUSTOMER SERVICE. THANK YOU AUDI, CINDY AND THE REST OFYOUR STAFF."
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| By: Anonymous FT. RUCKER,AL |
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"Guys, Thanks for a great experience.
Lawrence"
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| By: Lawrence DAPHNE,AL |
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"Have seldom needed any service since purchase of my 2003 VTX1300 (too solid a bike), but when I have, Ronnie and the crew in the back have done a great job. I have absolute confidence in Ronnie's taking care of my machine.
34,000 miles and planning on a helluva lot more."
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| By: Chris Millbrook,AL |
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"I have purchased several motorcycles in the past few years from Ward's, and have been very satisfied. I live long distance from their dealership, and have no problem driving to Ward's because of the courtesy they show towards me, and the great deals they offer! If you would like a great deal, and dont mind driving the distance it is worth it beacause of the staff, and selection they have to offer to include parts, and service!!!"
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| By: Bubba Montgomery,AL |
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